Legal
Data Deletion Instructions
Last updated: April 24, 2026
Summary: You can request deletion of any personal data Alina Balloon holds about you — including data collected through our website forms, our CRM, our Meta App "Alina Balloon DM," or messages on Instagram and Facebook. We process requests within 30 days.
1. What Data This Covers
This page explains how to request deletion of personal data we hold about you, whether it was collected through:
- Inquiry forms on alinaballoon.com
- Phone calls and SMS messages
- Email correspondence
- Instagram or Facebook direct messages
- Our Meta application "Alina Balloon DM" (App ID 835260535613264)
- The Meta Conversions API (hashed conversion data tied to your booking)
- Our CRM client records
2. How to Request Deletion
Send an email to the address below with the subject line "Data Deletion Request". Include:
- Your full name
- The email address, phone number, or Instagram username we have on file
- A short statement that you would like your data deleted
Email privacy@alinaballoon.com
You can also reach us by phone at (707) 971-9977 and we will guide you through the process.
3. What Happens Next
- We will acknowledge your request within 5 business days
- We will verify your identity (this may include confirming details we already have on file)
- We will delete your data from our website forms database, CRM, and any tied Meta App records within 30 days
- For data we have already shared with our advertising partners (Google, Meta) as hashed conversion signals, we will issue a deletion request to those partners on your behalf
4. Limits on Deletion
Some records may need to be retained to comply with legal, tax, accounting, or fraud-prevention obligations. Where we cannot delete a record entirely, we will explain why and minimize what is retained.
Please note that messages you sent us through Instagram or Facebook may also exist on Meta's own platforms. To delete those copies, you must request deletion directly through Meta's tools at facebook.com/help.
5. Contact